April 19, 2001:
*Most Common Internet Error Messages

*The Internet Help Desk: http://w3.one.net/~alward/
free service designed to offer help to both beginning and advanced Internet users
*Troubleshooting
*Guides & FAQ's: Email & Internet/Network Guides

Error Messages: Copy word for word any error messages you might recieve before calling for assistance.

“400: Bad Request” - The address you typed is somehow incorrect. The URL may not exist or you may not have authority to access the document on the server. Check that you typed the URL correctly.

"401 Cannot find a Site/URL/Address" - Possibly a mistyped address or the site has moved or shut down.

"403 Forbidden" - The site hasn't been set with "read permissions." You can't view the site because the person who maintains the page doesn't want you reading it. Like death and taxes, there is little you can do about it.

"404 Not Found" or "404 Access Denied" - The Web page doesn't exist anymore. It may be that the page no longer exists (remember, the Web is a very volatile place and no page lives forever) or that it’s been moved to another location or renamed.

 "Network connection refused by the server" - Too many users are trying to access the same page. If you receive this message at your favorite Web site, try it again in a few minutes or during the off-hours.

"A Network error occurred while Netscape was receiving data. (Network Error: Connection reset by peer) Try connectin again." - That web site is having problems transmitting data, you will have to try again later.

"Unable to locate the server. The server does not have a DNS entry" - DNS (Domain Name System or Server) is the means used to look up the Net address for the name you entered. Either the site does not exist or your connection to your ISP  is faulty. Try a site that you know has a DNS entry (such as www.yil.com). If you still get a DNS error, there is probably something wrong with your ISP's connection to the Internet. You also should try emtying your cache, just in case.

"The program has performed an illegal operation and will be shut down" - Otherwise known as a GPF (Genreal Protection Fault), it just means that your computer got confused. Try emptying your cache or restarting your browser.

Go to Troubleshooting for browser error solutions.
http://w3.one.net/~alward/
(see other sheets for more info under the following topics)

The Internet Help Desk is a free service designed to offer help to both beginning and advanced Internet users.     You'll find expert tools combined with advice on troubleshooting software and connection problems. This site is dedicated to everyone who has ever heard "I'm sorry, but we don't support that" from their friendly neighborhood help desk.

Troubleshooting:  If you are having problems with sending or receiving email, connecting to a telnet, FTP, or Website, start your troubleshooting here. Includes a great guide for troubleshooting Windows 3.1 General Protection Faults and system crashes.

Guides & FAQ’s: Email & Internet/Network Guides:  Guides, documentation, and FAQs for email, anonymous email robots, netiquette, and basic Internet, and more. Guides about troubleshooting and setup of Winsock connections, Internet white pages, and links to great Internet tools.
 
 
 
  Last modified on Saturday, June 28 2003